My name is Samantha Meighan and I am a Hospitality Management major at the University of South Carolina.
I spent my summer as an intern at The Bernards Inn in the hotel division. I was a front desk agent and was able to use what I learned in my classes in real life situations. I took “Hotel Management” as one of my courses which taught me all about how a hotel functions and the different terminology used for the front desk. However, working in an actual hotel versus learning about it in one of my classes made me so much more knowledgeable about the hospitality industry. Yes, in class we learned about customer service, but working at the Bernards Inn gave me first hand experience on what it really means to be hospitable and how a hotel operates and upholds its standards.
I worked with a team of the greatest people who were always there to help whenever I had a question. Everyone was extremely genuine and professional, which reminded me of why I want to work in the hospitality industry. It was so rewarding to see the guests’ faces when you were able to satisfy their requests and see how much appreciation they have for the entire staff! Overall, my experience this summer was incredible and it has only increased my knowledge and love for the hospitality industry.
Thank you, Samantha, and best of luck in your studies! The Bernards Inn